Wednesday, January 1, 2020

The role of Non Verbal Communication in the Facilitation...

The ability to communicate with one another is of paramount importance to the success of the human race (Hartley, 1999). Communication is a dynamic process with the interacting components of sending and receiving information. Nonverbal cues may provide clarity or contradiction for a message being sent (Dunn, 1998). This is not to say that nonverbal forms of communication merely provide a modem of clarity for verbal communication, they can, and do, stand alone (Krauss et al, 1995). Facial expressions, body movements, gaze and posture can all be used to provide further emphasis to language communication or can be employed silently and still convey important messages (Danziger, 1976). This paper will discuss the role nonverbal communication†¦show more content†¦For example, when a lecturer attempts to give an explanation to a room full of students, the only way they can ascertain the students’ level of understanding is to watch for nonverbal cues. A nod and a smile provi des enough information for the lecturer to know that they can continue, as the information has been understood. Whereas a room full of frowns will convey that more explanation is needed and the lecturer can act accordingly. This example shows the importance of nonverbal communication in everyday, social life as without it the lecturer would have to rely on verbal feedback, which would be confusing and time consuming when a large number of students are present. Hartley (1999) had differing views on the role of nonverbal communication. He argued that ‘representation’ was also a key function in that nonverbal communication allows a channel for individuals to pass on points of view and differing perceptions and is a vital medium of information. This idea is supported by Krauss et al (1995) who studied hand gestures to determine if they help increase understanding. The results of this study show that communication understanding accuracy was better than chance when hand gestures were present. ‘Presentation’ also appears in Hartley’s (1999) definitions, but he argued that this category should also include the facilitation of how individuals wish to be perceived. For example, it is possible to give a message toShow MoreRelatedDiscuss the Role Non Verbal Communication Plays in the Facilitation of Social Interaction and the Consequences of Its Absence on Social Relationships1510 Words   |  7 Pages1999). Communication is a dynamic process with the interacting components of sending and receiving information. Nonverbal cues may provide clarity or contradiction for a message being sent (Dunn, 1998). This is not to say that nonverbal forms of communication merely provide a modem of clarity for verbal communication, they can, and do, stand alone (Krauss et al, 1995). 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